Privacy Policy

1. What Types of Information Do We Collect?

We collect various types of information about users of the Services, such as the following:

• Name
• Contact details, such as email address, username and log-in credentials, if you create an account with us. You may have the option of using your account with certain third-party platforms (such as Google or Apple) to log into the Services. If you choose this option, we may receive your name, email address, profile photograph, and unique authentication identifier.
• IP address (we also may derive your approximate location from your IP address)
• Usage data, such as: associated performance data (such as crash data), clickstream data, records of activities performed on our Services, device details about the computer or mobile device(s) you use to access our Services (such as device model, operating system, browser type, language settings, and internet service provider)
• Records of communications with you, such as receiving and responding to your online questions or product feedback

We collect these types of information when you use our Services, such as when you visit our Website. We also may receive payment information from third-party service providers and aggregated traffic and usage insights from analytics providers.

2. How Do We Use Your Information?

We collect and use your information for a number of business purposes, such as:

To provide you with the Services and fulfill your requests:

• To maintain, operate, respond to your inquiries and fulfill your requests; diagnose, repair, and track service and quality issues; authenticate users; and send administrative information to you, such as changes to our terms, conditions, and policies. This processing is based on the performance of your contract.
• To improve the Services and develop new features, functionalities, and services, including any AI-powered study tools. This processing is based on our legitimate interests and/or consent.

To provide you with a personalized experience:

• To understand your interests and preferences in order to personalize our interactions with you and provide you with content and offers tailored to your interests. This processing is based on our legitimate interests, or your consent if you are located in the EU.

For our own internal business purposes:

• To improve our existing Services and design new services; evaluate the usage and performance of our Services; analyze usage trends; and generate de-identified or aggregated data, which we may use and disclose for any purpose. This processing is based on our legitimate interests.

For legal, safety or security reasons:

• To comply with legal requirements, protect the safety, property or rights of studywithsage, customers, or others; and prevent and detect fraud or misuse of the Services.

For marketing:

• To send you marketing-related emails, consistent with your choices. This processing is based on your consent, if you are located in the EU.
• To serve you with interest-based advertisements about our Services and to measure the effectiveness of our advertising campaigns. This processing is based on your consent, if you are located in the EU.

Where the processing activity is based on your consent, you have the right to withdraw your consent at any time. The revocation of your consent will not affect the lawfulness of any processing based on your consent before its withdrawal.

3. With Whom Do We Share Your Information?

We may share your information as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:

• With third-party service providers working on our behalf, to facilitate services they provide to us. These can include providers of services such as website hosting, data analysis, payment processing, fraud prevention, information technology, customer service, marketing delivery, and other services.
• With government authorities, law enforcement, or other third parties for legal, security or safety purposes, such as to comply with legal requirements; to enforce or apply our terms of service and other agreements; and to protect our rights and the property or safety of our users or third parties.
• With a third party in connection with a sale of business or assets, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

4. Your Choices

We offer you a number of choices with respect to our processing of your information:

• To opt-out of receiving promotional email messages from us, please click on the “Unsubscribe” link contained at the bottom of each email.
• To exercise rights with respect to your personal information under applicable laws, please contact us at studywithsage.ai@gmail.com.

For individuals in the UK, EEA or Switzerland, you may have the following rights in relation to the personal information processed by Study With Sage:

• Access, correct, or delete your personal information;
• Receive a copy of your personal information for purposes of transmitting it to another company;
• Restrict, object to or opt out of certain processing of personal information, including the right to withdraw your previously given consent; and/or
• Lodge a complaint with the data protection or consumer privacy regulatory authority.

5. Third-Party Advertising

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services. If you would like more information about this practice, and to learn how to opt out in desktop and mobile browsers, please visit optout.aboutads.info and optout.networkadvertising.org.

6. Cookies and Other Tracking Technologies

Our Services collect information via cookies, web beacons, pixels, tags or other tracking technologies, such as your IP address, the date and time you access our Services, and the pages you have accessed. We use these technologies to remember user preferences, maximize the performance of our Services, provide you with offers that may be of interest to you, measure the effectiveness of our email campaigns and to personalize online content.

You may refuse or delete cookies. If you refuse or delete cookies, some of our website functionality may be impaired. Please refer to your browser's settings to learn more about how to manage cookies. We do not currently respond to browser do-not-track signals.

7. Analytics

Our Services use third-party analytics tools such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of the Services. You can learn about Google Analytics by visiting google.com/policies/privacy/partners/ and you can exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

8. Retention Period

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the Services to you;
• Whether there is a legal obligation to which we are subject; or
• Whether retention is necessary in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

9. Use of Services by Minors

The Services are not directed to individuals under the age of 16 and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at studywithsage.ai@gmail.com so we may delete the information.

10. Third-Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

11. Security

We seek to use reasonable organizational and technical measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your account or interaction with us is no longer secure, please contact us immediately at studywithsage.ai@gmail.com.

12. Cross-Border Data Transfers

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

For individuals in the EU: Your information may be transferred to a country outside of the EU that is not recognized by the European Commission as providing an adequate level of data protection. For such transfers, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your personal information. You may obtain a copy of these measures by contacting us at studywithsage.ai@gmail.com.

13. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy by updating this page and by displaying the effective date of the last update at the top of the page. We encourage you periodically to check this page to learn about the information we collect, use, and share. Your continued use of the Services after changes are posted will constitute your acceptance of the revised Privacy Policy.

14. Contact Us

Study With Sage is the entity responsible for the collection, use, and disclosure of information under this Privacy Policy. If you have any questions about this Privacy Policy or our privacy practices, please contact us at studywithsage.ai@gmail.com.

Additional Information Regarding the EU

You have the right to lodge a complaint with a supervisory authority for your country or region where you have your habitual residence or place of work or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available at ec.europa.eu.

Additional Information Regarding the UK

If you live or work in the United Kingdom, you may complain to the Information Commissioner's Office using this link: ico.org.uk.